
Case Study: Blockchain Intelligence Group
Industry
Web3
Role
Customer Marketing Manager
Duration
August 2022 to March 2023
Location
Canada (Remote)
Platform(s) and Content Format(s)
Email, SEO Writing, Copywriting
About Blockchain Intelligence Group
Blockchain Intelligence Group (BIG), founded in 2015 and headquartered in Vancouver, Canada, is a subsidiary of BIGG Digital Assets Inc. The company provides blockchain analytics and investigative solutions to law enforcement agencies, financial institutions, and cryptocurrency businesses.
My Responsibilities and Results
In this role, I:
Owned sales enablement by creating and implementing content and collateral across all customer journey stages, directly exceeding target revenue month-over-month.
Executed digital marketing campaigns, including a nurturing email sequence with a 40% open rate, exceeding revenue targets for two consecutive months.
Collaborated closely with Sales and Customer Success teams to craft workflows and automations that nurtured leads through the buying process and drove revenue growth.
Optimized website copy in collaboration with product marketing, customer support, and sales teams, contributing to a 34% reduction in churn.
Developed and executed the overall content marketing strategy, aligning brand narrative, positioning, and value proposition across all channels.
Identified and managed communication channels, including social media, email campaigns, and newsletters, to enhance engagement and reach.
Set clear objectives and metrics to measure and report success, ensuring alignment with business goals.
Testimonials
Fola is a fighter. She came into Blockchain Intelligence Group with passion and grit. We threw a lot at her in the early days. She mastered our audience and messaging fast. She started converting and innovating way faster than expected. Our marketing funnel is already getting the boost it needs. You work with Fola if you want an informed opinion and way forward, not a yes-man. Our team is stronger with her.
Nate Habermeyer, CMO, Blockchain Intelligence Group
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